Your OANDA account is moving to OANDA TMS
OANDA is planning to exit Malta and consolidate its operations on the European market under one regulated entity by the means of transfer of enterprise from OANDA Europe Markets Limited (“OEML”) to OANDA TMS Brokers S.A. located in Warsaw, Poland (“OANDA TMS”). In order to ensure the continuity of service provision and for the best interests of our clients, we have decided to continue our operations within OANDA TMS.
We will make every effort to ensure the changes described above are carried out in the least disruptive way for our customers. Therefore, we would like to inform you that your further use of the OANDA trading account and the continued provision of services to you by OANDA will be possible after obtaining your consent to the transfer. The transfer will be free of charge.
- Please give your consent before 13 March 2023.
- Your account will be migrated on 17 March 2023, regardless of the date you gave your consent.
- If you don’t consent, your account with any open positions and pending orders will be closed on 17 March 2023.
In order to consent, please fill in the below form, read the consent below carefully and press SUBMIT:
Thank you. Shortly, you will receive an email with consent - please read it carefully again and click “I Consent”.
All our operations, in one place
OANDA is planning to exit Malta and consolidate its operations on the European market under one regulated entity by the means of transfer of enterprise from OANDA Europe Markets Limited (“OEML”) to OANDA TMS Brokers S.A. located in Warsaw, Poland (“OANDA TMS”). In order to ensure the continuity of service provision and for the best interests of our clients, we have decided to continue our operations within OANDA TMS.
OANDA TMS at a glance
OANDA TMS is a fully owned OANDA group company, offering multi-asset trading on +3,000 individual instruments. The firm enables clients to invest in the global financial markets, providing access to thousands of products including stocks, currencies and CFDs on indices, commodities, cryptocurrencies and exchange-traded funds from the world’s major exchanges. Clients also have access to experienced relationship managers, reliable education and award-winning trading tools. See our frequently asked questions for more information.
What the change means for you
We will make every effort to ensure the changes described above are carried out in the least disruptive way for our customers. Therefore, we would like to inform you that your further use of the OANDA trading account and the continued provision of services to you by OANDA will be possible after obtaining your consent to the transfer. The transfer will be free of charge.
- Please give your consent before 13 March 2023.
- Your account will be migrated on 17 March 2023, regardless of the date you gave your consent.
- If you don’t consent, your account with any open positions and pending orders will be closed on 17 March 2023.
- Contact us if you have any questions.
How the transfer works
Your consent will result among others in the following actions (applicable from 17 March 2023):
- OANDA TMS will enter into the rights and obligations of OEML under your agreement with OEML and OANDA TMS will become a party of your contract,
- OANDA TMS client documentation will be applicable,
- your current trading account will be kept by OANDA TMS,
- your open positions will be closed at the market price and your open/outstanding resting orders will be canceled,
- your funds will be transferred to the separate client bank account held by OANDA TMS; please note that the funds deposited in currencies different than: USD, EUR, GBP will be converted automatically to USD, according to the rules,
- you will not be able to see your historical trading data from your trading account held with OEML on the new trading platform,
- you will become a client of OANDA TMS.
Schedule of transfer
17 March 2023, 17:00 CET hrs (Friday) |
We will close your open positions and block any activity on your account (including access to the trading platform) due to migration activities.
We will start the process of closing your positions from 17:00 CET hrs.
Your open positions will be closed at the current market price.
Your open/outstanding resting orders will be canceled. Please note that you will not be able to trade from 17 March 2023, 17:00 CET hrs to 19 March 2023, 23:05 CET hrs. |
18 March 2023 (Saturday) |
We will transfer your data and cash balance to OANDA TMS trading platform. Please note that we will not reopen your positions held in OEML. If you wish to close your positions prior to this transfer, please feel free to do so. |
18 March 2023 (Saturday) |
You will receive new credentials to your OANDA TMS account (trading platform and client zone) and OANDA TMS individual client documentation. You will be able to access the trading platform and client zone, but not be able to trade. |
19 March 2023, 23:05 hrs (Sunday) |
You can start trading at OANDA again! |
Please note that by clicking “I CONSENT” in the confirmation e-mail you agree that the OANDA TMS client documentation will be applicable from 17 March 2023. Please download and read the documentation carefully before you make a decision on the transfer:
- Framework Agreement
- Agreement on the conclusion of agreements for the provision of brokerage services in an electronic form
- Regulations on the conclusion of agreements for the provision of brokerage services in electronic form
- Terms of use governing the provision of services for the execution of orders by OANDA TMS Brokers S.A. in the MT5 transaction system, maintenance of cash accounts and registers, and foreign exchange
- Best Execution Policy
- Policy of Client Categorization
- Financial Instruments Specification
- Information Sheet
- Key Information Document
- Terms and Conditions of making payments
- Terms and Conditions of the information and educational service
- Table of Commissions and Fees
- Table of Swap Points
- Table of rollover of financial instruments
- Customer Data Sheet
- Regulations of the President of the Management Board
- Description of Financial Instruments and Risks
- Privacy Policy
- Gap analysis
Your consent
In order to consent, please read the below carefully and press “I CONSENT”:
Acting as a Client (or a person legally authorized to represent the Client) of OANDA Europe Markets Limited with its registered office in Valletta, Malta (C95813) (hereinafter: "OEML"):
|
If you have any questions, please do not hesitate to contact our team:
Contact us
If you have any questions, please do not hesitate to contact our team at [email protected] or on +356 20345018. Servicing hours from 8:00 to 20:00 hrs CET.
Rules of conversion
If the balance on your trading (sub)account(s), prior to 17 March 2023, is not in one of the currencies supported by OTMS (EUR, GBP or USD; "Supported Currencies''), please convert the funds to one of the Supported Currencies, after opening a new subaccount in respective Supported Currency, if needed. The balances in the Supported Currencies, for the clients who gave their consent to move, will be automatically transferred to OTMS*. Outstanding balances in other currencies will be returned to the funding sources, as per section 16 of OEML "Retail and Professional Clients Terms of Business''.
* As per second part of paragraph 6 of the consent to transfer your Agreement to OTMS.